Satisfaction Guarantee

At Frigus Jewelry, we’re committed to the exceptional quality of our diamond jewelry. If you’re not fully satisfied with your purchase, you can return it within 30 days of delivery for a full refund, provided the item is in its original, unused condition with all accompanying documentation.

Return Process

To start a return, contact our friendly customer service team at support@frigusjewelry.com or call us at +1 9292030107 to receive a Return Authorization Number. Please note that return shipping costs are the customer’s responsibility, except for defective or incorrect items, which we cover.

Exchanges

Frigus Jewelry gladly facilitates exchanges to ensure you love your jewelry. Reach out to our customer service team to discuss your exchange options and find the perfect piece. Exchanges must be initiated within 30 days and items must be in original condition.

Custom Jewelry

Custom-designed, personalized, or engraved jewelry from Frigus Jewelry is non-returnable and non-exchangeable unless the item is damaged or defective. In such cases, contact us immediately, and we’ll make it right with a replacement or repair at no cost.